UAE delivery rates
We offer FREE delivery on all order across UAE.
Process and order tracking:
- Once you’ve placed an order, we’ll send you an Order Confirmation email; and an email to let you know when we’ve dispatched your order.
- Where possible, we deliver most orders direct to your door in the UAE using our own delivery team allowing us to provide a 2 hour window within which you can expect your delivery.
- For some locations and at very busy periods, we use trustworthy courier partners to deliver to your door and where possible offer secure tracking. For more information on the progress of your orders, check ‘My Orders’ in the account section or email firstname.lastname@example.org
Why are personalized products not available next day?
- Our personalised products are not available next day as we use a 3rd party supplier for our personalized products currently and delivery rates can vary from those suppliers (Delivery times are highlighted in the Overview of the product detail). As soon as we receive the product back from the supplier, your delivery will be scheduled.
What are specialised products and the VIP (Very Important Parent) delivery service?
- For some products, we offer an in-home delivery and assembly service. One of our team will come to your home, at a pre-scheduled time, and will assemble and demonstrate the product leaving it exactly as you want it by the time they leave. A good example is our stroller products – anything that involves lengthy demonstration. The time taken is normally between one hour to 90 minutes!